Frequently Asked Questions
Fonetti is only available for tablets, so that the text is at a good size for the reader.
Check below for our FAQs and if your question isn’t answered, please get in touch!
Who can register?
Children from 5-11 years old are welcome to take part in the UK Read Aloud Challenge, as long as they are UK residents.
Can I add a sibling to the same account?
Yes, you can add a sibling to the same account. As a parent or carer, simply set up your account, and then, once logged in, you can add up to 10 readers.
I'm British, currently residing overseas. Can I register?
The UK Read Aloud Challenge is specifically designed for children residing in the UK.
Why hold a UK Read Aloud Challenge?
The purpose of our Read Aloud Challenge is to encourage children across the UK to read more, whilst using an engaging interactive format that immediately shows progress and provides reward.
Does my child need to complete both Challenge Milestones?
It is entirely up to your child! This should be fun, not forced!
Reading with this interactive app is rewarding, and we hope that the Challenge certificates and prizes will encourage children to read more.
What happens if my child only completes the first Challenge Milestone?
I don't have a tablet. Can my child take part using a mobile phone or laptop?
To participate in the UK Read Aloud Challenge, you will need access to either an iOS or Android tablet. The app used cannot be downloaded to phone or laptop.
What are the 1st level Challenge Milestones?
The 1st level UK Read Aloud Challenge Miletones are:
- read aloud for at least 60 minutes,
- complete at least 15 books and
- achieve at least 30 stars
- within the 21 day challenge period.
All these milestones need to be completed to achieve the 1st level Challenge.
What are the milestones to enter the Challenge Hall of Fame?
Once the 1st level Challenge has been completed, your child can work towards entering the Hall of Fame.
The UK Read Aloud Challenge Hall of Fame Miletones are:
- read aloud for an EXTRA 20 minutes,
- complete 5 EXTRA books and
- achieve at an ADDITIONAL 10 stars
- before the end of the 21 day challenge period.
All these milestones need to be completed to enter the Hall of Fame.
What happens if my child only completes some of the milestones in the 1st level Challenge?
Each reader must complete all three milestones to get the 1st level Challenge certificate.
These milestones are 15 books, 30 stars and 60 minutes within the 21 day period.
What happens if my child can't complete the Hall of Fame milestones?
If your child is unable to complete the Hall of Fame milestones, they’ll still receive their 1st level Challenge certificate, along with a 3 month subscription to Fonetti.
How long does my child have to complete the Challenge Milestones?
The UK Read Aloud Challenge is a 21 Day Challenge.
The 21 days start as soon as you register, so download the app and login as soon as possible to make the most of the Challenge.
During the Challenge, readers can either work towards completing the 1st level Challenge, or choose to progress to include the Hall of Fame milestones too.
What does my child receive when they complete the Challenge(s)?
With the UK Read Aloud Challenge, children who achieve the Challenge(s) will receive a certificate / entry into the Hall of Fame, and either a 3 or 6 month subscription which will be allocated to the parent / carer account once the Challenge Milestones have been met.
Can the reward(s) be converted into any other form?
The rewards cannot be converted into any other form.
My child completed one/both Challenge(s). When will we receive the Foneti subscription?
When your child completes both the Challenges and you reach the end of the 21 Day Challenge, the Fonetti team will get in touch via email, and your subscription will be added to your account.
Where there are multiple siblings on one account, the longest subscription achieved will be added to the account, so all the readers on the account benefit.
For example, if one child achieves the 1st level Challenge (3 months subscription) and another enters the Hall of Fame (6 months subscription) the family account will have a free 6 months subscription added.
Where can I see my child's performance?
The Fonetti interactive reading app has a reports/progress dashboard, accessible from the menu in the app.
You’ll also receive a regular report via email on each child’s progress over the 21 day UK Read Aloud Challenge.
My child completed the 1st level Challenge. Can their name appear in the Hall of Fame?
Congratulations on a great reading achievement!
In order to appear in the Hall of Fame, your child will need to complete the extra milestones required for the Hall of Fame.
A little extra reading will get them there! Good luck!
My child completed the 1st level Challenge. Can their name appear in the Hall of Fame?
Congratulations on a great reading achievement!
In order to appear in the Hall of Fame, your child will need to complete the extra milestones required for the Hall of Fame.
A little extra reading will get them there! Good luck!
My child has completed a Challenge, but I have not received their certificate
Congratulations to your young reader!
Please get in touch with our Support Team with your registration details and we’ll get back to you within 1 business day.
My child achieved both sets of milestones, but their name isn't in the Hall of Fame?
Congratulations on a brilliant reading achievement!
Sorry to hear that something isn’t as expected. Please get in touch with our Support Team with your registration email details and we’ll get back to you within 1 business day.
My child took part in both Challenges, but they're short on stars/minutes/books. Can their name appear in the Hall of Fame?
Well done to them for starting the Challenge.
In order to appear in the Hall of Fame, they will need to have completed all the necesary milestones.
Encourage them to read some more, accumulate more stars, and complete more books to meet the requirements.
What are the technical requirements for the Fonetti app?
The Fonetti app requires access to the internet.
The minimum specifications are:
- Android 5 Lollipop or newer with at least 500MB of free storage space, however, Android 9 or newer will deliver the best experience.
- Any iPad manufactured after 2015 and running iOS 13 or newer.
- The minimum storage of the tablet should be 32GB or beyond.
What are your office hours?
We’re in the office Monday to Friday, 9am to 6pm.
If you need any help, please contact the Support Team and we’ll get back to you within 1 business day.
I've registered my child for the UK Read Aloud Challenge, but am unable to find the link to download the Fonetti app.
Thanks for signing up, we hope you all enjoy the Challenge.
When you registered for the Challenge, you should receive a welcome email with instructions on how to download the Fonetti app along with a temporary password for you to sign in.
This will be sent to the email address you used to register for the challenge.
Sometimes the welcome email can end up in your spam folder, so please check there for an email from Fonetti.com.
If you do not receive this email within 12 hours, please get in touch with our Support Team and let us know your registration email address and we’ll get back to you within 1 business day.
Thanks!
I've registered my child for the UK Read Aloud Challenge, but am unable to download the app from the link in the confirmation email.
Sorry that something is not as expected.
Please contact the Support Team with your registration email address and we’ll get back to you within 1 business day.
Thank you.
My child is reading the books, but the stars/reading time is not updating.
It’s great to hear that your child is reading, but we’re sad that something is not as expected.
Please contact the Support Team with your registration email address and we’ll get back to you within 1 business day.
Thank you.